Received a GiftYa egift

You're just seconds away from gift happiness. You have two options once you receive a GiftYa.

Using your GiftYa is easy: connect, shop, done

Connect

Open your GiftYa and follow the prompts to connect it to your payment card. It’s fast and easy.

Shop

Use your connected card when you make a purchase at the merchant you were given, online or in-store.

Done

Your connected account is credited the amount you spend until your GiftYa is used in full.

FAQs about using your GiftYa egift

I just received a GiftYa for the first time, how do I use it?

Click on the link in the text message you received and follow the instructions to connect the debit card associated with your bank account. The next time you use your debit card at the specified merchant, you will receive a credit on your card for the amount you spent until your GiftYa amount is used in full. Please allow 1-3 business days for the credit to appear in your transaction history.

How can I see how much is left on my GiftYa?

Log in the "My Account" section of the website or GiftYa app. Click on “Received GiftYas” to view your current GiftYas and the remaining balances. You will also receive text notifications when you make a purchase at the merchant you were given letting you know the remaining balance or when your GiftYa has been used in full.

When will my account be credited with my egift?

After you make a purchase at the merchant you were gifted, please allow 1-3 business days for the credit to appear in your transaction history.

Does GiftYa keep my bank account information on file?

No. GiftYa works with a company named Plaid to connect your bank account information. Plaid has partnerships with most major financial institutions and powers popular apps such as Venmo. GiftYa does not receive or store your bank credentials or debit card number. We simply connect to Plaid to watch for the transaction at the merchant you received a GiftYa for so your account can be credited.