Is GiftYa legit?
GiftYa is NOT a scam!
We understand that entering your debit or credit card information into a website you’ve never visited before can be worrysome. We also understand that there are a number of reviews floating around the web that make it challenging to identify if GiftYa is legitimate or not. We assure you that GiftYa is legit, and we are here to show you why.
We are a group of talented people who love what we do.
We have a team of 71 team members across 13 states and 3 countries. We're growing our team every day, check to see if we're hiring! We are dreamers and doers who are working hard to make GiftYa a household name.
Our team’s goal is to move humanity through beautiful gift giving.
We are committed to providing top quality, meaningful gifts.
We are committed to adding new and exciting features such as multiple redemption options, customized gift wrappers, and we are adding more national and local merchants every day.
GiftYa is a legitimate business
Headquartered in Pittsburgh, Pennsylvania, GiftYa is one of the top gift card companies and a proud product offering of Telos Gifting. Telos Gifting, founded by gift card pioneer and entrepreneur Jason Wolfe, has a presence across the entire gifting industry and delivers solutions in consumer and corporate gifts and rewards. It was voted a Top Workplace in Pittsburgh in 2020. We partner with Visa and Mastercard to offer customized gift cards, we offer thousands of national and local brands, and have relationships with partners like Access Development and Neighborhood Nosh to bring you top-notch deals and promotions.
Why am I finding negative reviews of GiftYa?
We always appreciate honest feedback about GiftYa and encourage our customers to reach out to us with any problems they may encounter when purchasing gift cards online. However, we feel it's important to address some of the main concerns hear from our customers with complete transparency so you can send a gift straight to a recipients phone with full confidence.
“Why are you asking for my credit card information for a gift card. This is a scam!”
The most common misconception is that a GiftYa is a typical gift card and we are not a typical gift card company. A GiftYa is not a physical card, a GiftYa is the next-generation gift. We know that people may be hesitant to adapt to this new technology, but do you remember the first time you heard of streaming Netflix? Or paying someone through Venmo? Now we can't imagine life without that technology. You are simply discovering the newest, improved gifting experience that uses our proprietary card-linking technology to make the overall gifting experience better than it has ever been before.
Card-linking technology is simple. Rather than digging through your wallet or email inbox for a gift card, simply linking the gift to a credit or debit card is the safest way to always make sure you have access to your gift, and it can never be lost or stolen. If you received a GiftYa, simply use your debit or credit card at the time of purchase, and GiftYa credits your card with the amount you spent. Every GiftYa is accessible by just entering your phone number.
“I couldn't get ahold of anyone on the phone”
GiftYa began as a very small team with only one person working on the Customer Service team. Since then we have experienced tremendous growth, and as a result of that we had to rely on third-party call centers to take calls from customers while we worked on hiring internal Customer Service Representatives. This decision to rely on a third-party unfortunately led to some missed calls and unhappy customers.
We value our customers and are proud to now have a team of 12 full-time Customer Service Representatives, and we no longer use a third-party call center. Our team provides 24 hour coverage across the United States, fast response times, and friendly people on the line ready and willing to answer any question you may have.
We hope this clears things up!
We appreciate and respect the time you are taking to look into our company and protect yourself. But rest assured GiftYa is committed to providing a safe and meaningful gifting experience for every customer.
If you have any questions, please do not hesitate to reach out to our friendly Customer Service team or visit our Terms of Service.