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Help Center
Sent GiftYa to wrong email / phone
Recipient did not get the GiftYa
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Text or Email a Sound Shapes eGift card
Text or email a personalized eGift card
$
Why GiftYa?
GiftYa provides an alternative solution to gift cards, because gift cards can be lost, stolen, used for illegal activity and are impersonal. Gift card selection is limited to mostly national brands, and the industry counts on the recipient not using or losing their gift card to make additional money. GiftYa is a beautifully presented, personalized gift alternative that cannot be lost, stolen or used for illegal activity with the ability to buy for any merchant in the USA and is delivered in seconds.
Gone are the days of stress when you need to quickly find a gift for someone special. With GiftYa, you can shop for a meaningul gift at the last minute and still make the recipient smile! Whether your friend or family member is a spa enthusiast or a pet shop lover, GiftYa has got you covered. Check out our 'About' page to get to know us better!
How do I buy a Sound Shapes GiftYa?
Sending a Sound Shapes eGift card, or any other eGift, is not complicated with GiftYa. Those looking to buy can choose from almost any merchant across the USA, personalize their gift with a photo or video, write a personal message, choose from delightful gift wrappers, and deliver it within seconds using nothing but the recipient's mobile phone number.
Recipients simply activate their GiftYa to their payment card within seconds, shop as they normally would and their account is credited the amount they spend until the GiftYa value is used in full. Unlike a gift card, a GiftYa can never be lost or stolen and it doesn't lose value.
Get a GiftYa to one of your favorite retailers, stores, restaurants and more. With almost every merchant across the USA to choose from - GiftYa is the gift of choice.
Use the GiftYa website or mobile app to text a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to decide on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
Every GiftYa includes the ability to upload a photo or video, choose from a variety of cute wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
About Sound Shapes
Introducing Sound Shapes – the perfect gift for the music lover in your life! With Sound Shapes, you can send a personalized gift in the form of a GiftYa. This GiftYa is easy to use and can be sent in seconds via text on GiftYa.
With Sound Shapes, you can customize your GiftYa with a photo or logo. Recipients can then exchange their GiftYa for a Visa or exchange it for a different GiftYa. The best part is, Sound Shapes are linked to the gift recipient’s account, so they can’t get lost or stolen.
Sound Shapes is an innovative way to show your appreciation for the music lover in your life. Whether you’re celebrating a birthday, an anniversary, or just want to show someone you care, Sound Shapes is the perfect gift. Not only can you customize your GiftYa with a photo or logo, you can also choose from a variety of music genres, from rock and pop to classical and jazz.
Sound Shapes also offers a variety of convenient payment options. You can pay with credit cards, Apple Pay, or PayPal. Plus, you can rest easy knowing that your GiftYa is linked to the recipient’s account and can't be lost or stolen.
Give the music lover in your life the perfect gift with Sound Shapes. It’s the perfect way to show your appreciation, and it’s easy to use and customize. Plus, with the added security of being linked to the recipient’s account, you can rest assured that your GiftYa will make it to the right person. Give the gift of Sound Shapes today!
FAQsFrequently asked questions
How do I purchase a GiftYa?
Use the GiftYa website or mobile app to text a GiftYa by entering the recipient's mobile phone number or email address. It only takes minutes to decide on a merchant, select an amount, personalize the GiftYa, and decide when you want the recipient to receive the GiftYa.
How can I customize the GiftYa?
Every GiftYa includes the ability the upload a photo or video, choose from a variety of cute wrappers, write a custom message, and select the exact date you would like the GiftYa to be delivered.
Can I cancel a GiftYa I sent?
Yes. If the GiftYa you purchased was not used you may request to cancel your order and receive a refund.
Sign in to make a refund request.
I texted a GiftYa to the wrong number, what do I do?
No problem. You can update the phone number or email address from your account.
Please sign in.
Is there a stipulation to my GiftYa purchases?
When buying a GiftYa, the value must be between $5-$100. We only allow for a maximum of $500 per day in purchases (excluding corporate purchases). Please note: these limits may change from time to time at our discretion.
How can I view my purchase history?
Simply sign in to the GiftYa website or app and head over to the My Account section. Click on Order History to view all sent GiftYas.
What if I am unable to add a payment method?
Confirm that your payment card and billing address information are factual and try again. If you are still unable to add, contact the issuing bank of your payment card.
What if I receive a notification that my order was not processed?
Don't panic! We'll provide you with personalized help once you sign in to your account.
When will my GiftYa be delivered?
Your GiftYa is delivered on the Delivery Date you designated when the GiftYa was purchased.
What if my recipient has not received their GiftYa?
Don't sweat it. Please sign in for options to resend the GiftYa.
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GiftYa, LLC provides its service as an agent of a licensed US bank (our “Financial Institution Partner”) and all funds associated with GiftYa purchases are held in one or more pooled accounts at our Financial Institution Partner. Please see our terms of service for more information.